Legal

Terms of Service

Last updated: May 2026 · Metamorphix Design, LLC

These terms govern your use of our website and your engagement with our services. Plain language throughout — if something is unclear, email us and we'll explain it directly.

1. Who These Terms Apply To

These Terms of Service ("Terms") govern your use of the Metamorphix Design website at metamorphixdesign.com and any services provided by Metamorphix Design, LLC ("Metamorphix Design," "we," "us," or "our"), a company registered in Wyoming, USA.

By using this website or engaging our services, you agree to these Terms. If you don't agree, don't use the site or engage our services.

2. Use of This Website

You may use this website for lawful purposes only. You agree not to:

Use the site in any way that violates applicable local, national, or international law
Attempt to gain unauthorized access to any part of the site or its infrastructure
Transmit any unsolicited commercial communications via our contact forms
Scrape, harvest, or extract data from the site in an automated manner without prior written consent
Use the site to transmit malware, viruses, or any other harmful code

We reserve the right to restrict or terminate access to the site for any user who violates these terms or who we reasonably believe is acting in bad faith.

3. Services and Engagement

Discovery calls and consultations

Free strategy calls and consultations are offered at our discretion. Booking a call does not constitute a service agreement or guarantee of engagement. No work begins until a formal proposal is accepted and a deposit is received.

Service agreements

All paid engagements are governed by a separate Service Agreement or Statement of Work provided to the client before work begins. In the event of conflict between these Terms and a signed Service Agreement, the Service Agreement takes precedence.

Scope of work

Work is performed according to the agreed scope. Changes to scope during an engagement ("scope creep") will be documented and may result in adjusted pricing or timelines. We will always communicate this clearly before proceeding.

4. Payment Terms

Unless otherwise specified in a Service Agreement:

A 50% deposit is required before work begins on any project
Monthly retainers are billed on the 1st of each month via Stripe
Setup fees are billed at the start of an engagement
Invoices are due within 7 days of issue unless otherwise agreed
Late payments may result in paused work until the account is current

All prices are listed in USD. Clients outside the United States are responsible for any currency conversion costs or applicable taxes in their jurisdiction.

5. Cancellation and Refunds

Monthly retainers

Retainer engagements require a minimum commitment period as specified in the Service Agreement (typically 90 days). After the minimum period, either party may cancel with 30 days written notice. Work completed up to the cancellation date is billable in full.

Project work

Deposits are non-refundable once work has begun. If a project is cancelled after work starts, payment is due for all work completed to date, calculated at the agreed project rate on a pro-rata basis.

Our guarantee

Where a specific performance guarantee is stated in a Service Agreement (such as our 90-day milestone guarantee), the terms of that guarantee are binding and take precedence over this general cancellation policy.

6. Intellectual Property

Your content

You retain ownership of all content, assets, and materials you provide to us. By providing them, you grant us a limited license to use them solely for the purpose of delivering your project.

Deliverables

Upon receipt of full payment, you own the final deliverables produced for your project — website files, written content, design assets, and related materials. Ownership transfers in full once all invoices are settled.

Our tools and systems

Proprietary systems, methodologies, templates, and internal processes developed by Metamorphix Design remain our intellectual property. Delivering a project to you does not transfer rights to our underlying frameworks or systems.

Website content

All content on metamorphixdesign.com — including copy, case studies, graphics, and structural elements — is the property of Metamorphix Design, LLC. You may not reproduce or repurpose it without written permission.

7. Client Responsibilities

Successful outcomes require your participation. You agree to:

Provide timely feedback within agreed review windows (typically 5 business days)
Supply necessary assets, logins, and information as requested
Ensure that any content or materials you provide do not infringe third-party rights
Designate a single point of contact for the engagement to avoid conflicting instructions

Delays caused by late feedback or missing client-side assets may affect project timelines. We are not responsible for missed deadlines that result from client delays.

8. Confidentiality

We treat all client information as confidential. We will not share your business data, strategies, or proprietary information with third parties without your written consent, except as required by law or to deliver your project (e.g., using a hosting provider or email platform).

We reserve the right to reference completed work in our portfolio and case studies unless you specifically request otherwise in writing before engagement begins.

9. Limitation of Liability

To the fullest extent permitted by law, Metamorphix Design's liability for any claim arising from our services is limited to the total amount paid by you for the specific service giving rise to the claim in the 3 months preceding the claim.

We are not liable for indirect, incidental, or consequential damages including lost profits, lost data, or business interruption — even if we were advised of the possibility of such damages.

We do not guarantee specific SEO rankings, traffic volumes, or revenue outcomes. Digital marketing results depend on many factors outside our control, including search engine algorithm changes, market conditions, and client-side variables. Where we offer specific performance benchmarks, these are estimates based on experience — not guarantees.

10. Third-Party Tools and Services

Our services may involve the use of or integration with third-party platforms (WordPress, Astro, GoHighLevel, Zoho, Stripe, Cal.com, etc.). We are not responsible for downtime, data loss, pricing changes, or policy changes by these providers. We will always recommend reputable tools and flag any significant changes that affect your project.

11. Dispute Resolution

If a dispute arises from these Terms or any service engagement, both parties agree to attempt resolution in good faith before pursuing formal legal action. Contact us at letstalk@metamorphixdesign.com and we will respond within 5 business days.

These Terms are governed by the laws of the State of Wyoming, USA. Any legal proceedings will be conducted in Wyoming.

12. Changes to These Terms

We may update these Terms as our business evolves. When we do, the "Last updated" date at the top of this page changes. Continued use of the site after an update constitutes acceptance of the revised Terms. For active client engagements, material changes will be communicated directly.

13. Contact

Questions about these Terms? Reach us at:

letstalk@metamorphixdesign.com

Metamorphix Design, LLC — Wyoming, USA